Knowat the customer satisfaction management system, provides real-time, quality and volume assessment of a business’ service standards and potential skills and training needs. It is a hand held Personal Digital Assistant linked to a smart and secure web based analysis of the data collected. This data is accessed and uploaded ‘anytime anywhere’ and is personalised for and by the user.
Marketing PRojects was appointed to assist in Knowat’s plans for growth. The contract was for public relations services and consultancy and used Marketing PRojects’ website’s press office for Knowat extensively. Activities involved creating press releases, case studies, liasing with exisiting customers to write cases studies, photos, managing the online press office and contacting and responding to the media.
Jackie Losy, director of Knowat.com Ltd. said;
“We are pleased to be working with Marketing PRojects, as we believe Knowat will assist every business to achieve higher standards in service, quality, products, loyalty and profitability.”
Marketing PRojects helped Knowat gain new clients throughout the UK and expand into new sectors.